Warranty

Warranty Made Clear – Know Your Coverage, Claims, and Support.

Last Updated: 7th March 2025

1. Introduction

This Warranty Policy outlines the terms under which Get It Rent (Innovatiview Rental Solutions Private Limited)provides warranty coverage for its rental products and services. By using our services, you agree to the terms specified in this policy.

2. Warranty Coverage

We provide a limited warranty on all rented equipment, covering manufacturing defects and functional issues that arise under normal usage conditions during the rental period.

2.1 What is Covered?

  • Equipment malfunction due to manufacturing defects.
  • Performance issues unrelated to misuse, mishandling, or unauthorized modifications.
  • Technical support for resolving software or firmware-related issues (where applicable).

2.2 What is NOT Covered?

  • Physical damage caused by accidental drops, liquid spills, or improper handling.
  • Unauthorized repairs, modifications, or tampering with the equipment.
  • Damage due to power surges, extreme environmental conditions, or negligence.
  • Software corruption or data loss caused by user actions.

3. Warranty Claim Process

To initiate a warranty claim, follow these steps:

  1. Report the Issue: Contact our support team via support@getitrent.com with details of the issue.
  2. Inspection & Verification: Our technical team will assess the reported issue and determine eligibility under warranty coverage.
  3. Resolution Options: If the claim is approved, we may:
    • Repair the equipment.
    • Provide a replacement of the same or similar model.
    • Offer an alternative solution at our discretion.

4. Warranty Limitations

  • This warranty applies only to rental products during the rental period.
  • The user is responsible for ensuring the safe handling of rented equipment.
  • In cases of customer-induced damage, repair or replacement costs will be borne by the user.
  • Get It Rent reserves the right to make the final decision regarding warranty claims.

5. Liability Disclaimer

Get It Rent (Innovatiview Rental Solutions Private Limited) shall not be liable for:

  • Indirect, incidental, or consequential damages arising from equipment failure.
  • Data loss, downtime, or business disruptions caused by malfunctioning rented equipment.
  • Any unauthorized repair or tampering that voids the warranty.

6. Modifications to the Warranty Policy

We reserve the right to modify, update, or discontinue this Warranty Policy at any time without prior notice. Users are encouraged to review this policy periodically for changes.

7. Contact Us

For any warranty-related inquiries, please contact our Customer Support Team:

Contact Us

Let’s Work Together.

Join 10,000+ businesses that trust Get It Rent for seamless IT rentals.

By registering, you confirm that you agree to the storing and processing of your personal data.

Headquarters

Innovatiview Rental Solutions
Private Limited

7th Floor, Tower C, Tech Boulevard, Plot No. 6, Sector-127, Noida (U.P.) 201303

Give Us a Call

+91-9811216860

Write to Us

info@getitrent.com